Customized Civil Harassment Mediation Training

Description: A cohort style training consisting of five customized 2-hour sessions focused specifically on applying mediation practices and skills to Civil Harassment cases

Format: In-person sessions held bimonthly starting in November 2026. Designed for recent Essentials participants only. Session topics include:

  • Establishing the Mediation Process - November 2026

    This session will address how the mediation process is introduced and structured in Civil Harassment cases, particularly when participation is voluntary. Training will include the mediator opening, setting expectations, explaining the process and possible outcomes, encouraging participation without pressure, and establishing a structure appropriate to the parties and circumstances.

  • Managing High-Conflict Interactions - January 2027

    Training will address the challenges of leading mediations involving heightened emotion, conflict, or difficult interactions. Areas of focus will include the use of caucus, responding to escalation or resistance, maintaining a workable process, and recognizing concerns involving power, intimidation, or safety.

  • Challenges, Impasse, Ethics, and Common Pitfalls - March 2027

    This session will examine common issues, arguments, impasses, and pitfalls in Civil Harassment mediation. Discussion will include approaches for working with entrenched positions, responding to impasse, maintaining appropriate mediator boundaries, and recognizing when a different approach or process may be needed.

  • Resolution Options and the Mediator’s Role - May 2027

    Training will focus on the mediator’s role as parties consider possible resolutions, including mutual stay-away agreements. The session will address how mediators discuss options and next steps while supporting party decision-making and maintaining appropriate boundaries.

  • Advanced Application and Case Review - July 2027

    This session will build on the mediators’ experience conducting Civil Harassment mediations over the preceding months. Training will include review of cases and recurring challenges, as well as discussion of what has and has not been effective. Additional areas of focus will be based on issues that have arisen in their mediation work.

    Consultation Between Sessions

    Solve CM will be available for reasonable, periodic consultation between scheduled training sessions to address questions or issues as needed.

Location: San Luis Obispo, CA.

Schedule: From 9:00am -11:00am on the following dates:

  • November 12th

  • January 14th

  • March 11th

  • May 13th

  • July 15th

Prerequisite: Participants must have completed the Essentials of Facilitative Mediation training prior to participating in this customized cohort.

Tuition: $1400

Minimum number of registrants required for course to be offered. Discounts available for nonprofit and public sector. Must be requested prior to completing registration.

 

Register Now